Unmatch a QuickBooks Transaction: Easy Guide & How-to Steps

By: Bryan K.

As a business owner, keeping your accounting records accurate and organized is crucial. One way to ensure this is by using QuickBooks, the industry-leading accounting software. However, even when using the best tools available, mistakes happen, and at times, you may need to unmatch transactions in QuickBooks.

In this article, we will share a step-by-step guide on how to unmatch transactions in QuickBooks. We will also provide tips on when unmatching transactions may be necessary, best practices for transaction management, and troubleshooting common issues.

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Key Takeaways

  • Unmatching transactions in QuickBooks is essential to maintain accurate and organized accounts
  • There are different ways to unmatch transactions depending on the type of transaction and its status
  • Regular reconciliation is crucial to identify discrepancies and reduce the need for unmatching transactions
  • Seeking professional help for complex transactions may be necessary

Understanding Transaction Matching in QuickBooks

Before diving into the process of unmatching transactions in QuickBooks, it’s important to understand how transaction matching works within the software. QuickBooks automatically matches your transactions based on the payee, date, and amount. This automation feature helps save time and reduce errors, but it’s important to note that it isn’t always foolproof.

There may be instances where a transaction is incorrectly matched or needs to be matched differently. In these cases, unmatching the transaction is necessary to correct your accounts and ensure their accuracy.

It’s essential to keep your accounts organized and up-to-date, and transaction matching is a valuable tool that can help. However, if you do need to unmatch a transaction, don’t worry – it’s a straightforward process that can be accomplished with just a few clicks. In the next section, we’ll cover the step-by-step process of unmatching a transaction in QuickBooks.

Steps to Unmatch a Transaction in QuickBooks

Unmatching a transaction in QuickBooks can be necessary when there is an error in matching transactions or when you need to edit a previously matched transaction. The following steps will guide you through the process of unmatching a bank transaction in QuickBooks.

  1. Open QuickBooks and navigate to the Banking menu.
  2. Select the bank account containing the transaction you wish to unmatch.
  3. Locate the transaction you want to unmatch and select it to open the transaction details.
  4. Check if the transaction is already matched by looking for a green checkmark. If it is, select the Match option to open the match details.
  5. Click on the transaction to deselect it. You should see a message that says “1 transaction unmarked” at the bottom of the page.
  6. Click Save to unmatch the transaction.
  7. The transaction should now be in the For Review tab, where you can edit, delete, or reconcile it as needed.

Note that you can also unmatch downloaded transactions in QuickBooks by following similar steps. However, if a transaction was matched based on the rules you set in the Rules tab, you may need to update or delete the rule to prevent it from happening again.

Make sure to double-check your accounts after unmatching transactions to ensure accuracy and avoid any discrepancies. By following these steps, you can easily unmatch a transaction in QuickBooks and keep your accounts organized.

Unmatching Downloaded Transactions in QuickBooks

Unmatching downloaded transactions in QuickBooks is a straightforward process that can help you keep your accounts accurate. In some cases, you might have mistakenly matched a transaction to the wrong account, or maybe you need to undo a matching transaction. Whatever the cause, unmatching downloaded transactions in QuickBooks is essential to keep your accounts organized and running smoothly.

Step-by-Step Guide to Unmatch a Downloaded Transaction

Here are the steps to unmatch a downloaded transaction in QuickBooks:

  1. Login to your QuickBooks account and select the “Banking” option from the left-hand menu.
  2. Select the appropriate account where the transaction is located.
  3. Locate the matched transaction you wish to unmatch.
  4. Click on the transaction to view its details.
  5. Select the “Undo” option to unmatch the transaction.
  6. Verify that the transaction has been successfully unmatched by reviewing the account’s register.

Undoing matched transactions in QuickBooks can have some unexpected implications. You might need to add the transaction again or edit it to specify the correct account. Whenever you unmatch a transaction, you should review your accounts to ensure their accuracy.

If you have a large number of transactions or are dealing with complex transactions, you might want to consider seeking professional help from an accountant or bookkeeper.

Undoing Matching Transactions in QuickBooks

If you’ve accidentally matched a transaction in QuickBooks and need to undo it, don’t worry. QuickBooks provides an easy-to-follow process for undoing matching transactions. Here are the steps you need to follow:

  1. Open QuickBooks and go to the transaction you want to unmatch. This could be in the Banking or Register tab.
  2. Locate the transaction and click on it to open it.
  3. Find the Match option and click on it. This should be located at the top right of your screen.
  4. Select Undo
  5. Confirm that you want to undo the match
  6. The transaction will now be unmatch and return to its original state.

It’s important to note that this process only works for transactions that have been matched in QuickBooks. If you need to unmatch a downloaded transaction, you’ll need to follow a slightly different process.

Keep in mind that undoing a matching transaction can have implications on your account’s balances and reconciliations. Make sure to double-check your accounts after undoing any matches to ensure that your books are accurate.

Canceling a Matched Transaction in QuickBooks

If you need to cancel a transaction that has already been matched in QuickBooks, it is important to understand the implications and take appropriate action to maintain accurate records. Canceling a transaction will affect your account balances, and may require additional steps to resolve any discrepancies.

Here are the steps to cancel a matched transaction in QuickBooks:

  1. Go to the transaction you want to cancel in the register or account history.
  2. Click on the transaction to open it.
  3. Click on the “Edit” button at the bottom of the transaction.
  4. Click on “Delete” or “Void” depending on the type of transaction.
  5. If prompted, select “yes” to confirm the deletion or voiding of the transaction.
  6. If the transaction was previously matched, the match will be undone automatically.
  7. Review your account balances and make any necessary adjustments to ensure they are accurate.

It is important to proceed with caution when canceling a matched transaction, as it can have a significant impact on your accounting records. If you are uncertain about how to cancel a transaction or are experiencing any issues, seek the guidance of an experienced QuickBooks professional.

Troubleshooting Common Issues with Unmatching Transactions

Unmatching transactions in QuickBooks can sometimes result in unexpected issues. Here are some common problems that may arise and how to troubleshoot them:

1. The transaction has already been reconciled

If the transaction has already been reconciled, unmatching it will alter the reconciled balance. In this case, it’s best to consult with an accountant or bookkeeper to ensure the correct adjustments are made to maintain accurate accounts.

2. The transaction is connected to a bill or invoice

If the unmatched transaction is connected to an open bill or invoice, unmatching it may affect the account balances. You may need to adjust the bill or invoice accordingly to reflect the change in the transaction.

3. The transaction was mistakenly deleted

If a transaction was mistakenly deleted, you can restore it from the trash folder in QuickBooks. Once restored, you can unmatch the transaction following the steps outlined in Section 3.

4. The transaction involves multiple accounts

Transactions involving multiple accounts can be more complex to unmatch. It’s best to consult with an accountant or bookkeeper to ensure the accounts are adjusted correctly and the transaction is properly recorded.

By troubleshooting these common issues, you can ensure that your accounts remain accurate and organized when unmatching transactions in QuickBooks.

Best Practices for Transaction Management in QuickBooks

Transaction management is a crucial aspect of maintaining accurate and organized accounts in QuickBooks. By following these best practices, you can reduce the need for unmatching transactions and ensure the smooth functioning of your accounting system.

Create Separate Bank and Credit Card Accounts

To make transaction management easier, it’s recommended that you set up separate bank and credit card accounts for each business entity you own. This will help you keep track of transactions for each entity and prevent confusion.

Review Transactions Regularly

It’s important to review transactions regularly to identify any discrepancies or errors. This will help you catch mistakes early and make corrections before they become bigger problems. Set aside time each month to review your transactions in QuickBooks.

Use Descriptive Names and Categories

To make transactions easier to identify and categorize, use descriptive names and categories. This will help you quickly locate transactions and ensure that they are correctly recorded in your accounts.

Reconcile Accounts Regularly

Reconciling your accounts regularly helps identify discrepancies and errors. Ensure that you are reconciling your accounts at least once a month to ensure that your accounts are accurate and up-to-date.

Use the Memo Field to Add Notes

The memo field in QuickBooks is a powerful tool for adding notes and comments to transactions. Use this field to add additional context or details about a transaction, which can help you identify and resolve any issues or discrepancies.

Use Account Numbers for Easy Reference

If you have multiple accounts, you can use account numbers to make it easier to reference and locate transactions. This can be particularly useful when reconciling accounts or when searching for specific transactions.

Train Your Team

To ensure that everyone is on the same page when it comes to transaction management, provide training to your team members. This will help them understand the importance of accurate transaction recording and how to properly categorize and track transactions in QuickBooks.

Importance of Regular Reconciliation in QuickBooks

Regular reconciliation in QuickBooks is crucial to maintaining accurate and organized accounts. It is essential to compare your transactions in QuickBooks with those in your bank account to identify and resolve discrepancies.

When you reconcile your accounts regularly, you can avoid the need for unmatching transactions by catching and correcting mistakes early. This process also ensures that all your financial data is accurate and up-to-date, enabling you to make informed business decisions.

Reconciliation can be time-consuming, but it is essential to allocate time for it regularly. The time invested in the process will pay off in the long term, saving you time and effort in correcting errors and unmatching transactions in the future.

It is recommended to reconcile your QuickBooks accounts at least once a month, preferably at the end of each month. This practice will help you to identify and resolve any discrepancies before closing your books for the month and generating financial reports.

By regularly reconciling your QuickBooks accounts, you can avoid the headache of correcting mistakes and unmatching transactions. Your accounts will be accurate and organized, providing valuable data for your business decisions.

Seeking Professional Help for Complex Transactions

While unmatching transactions in QuickBooks can be a straightforward process, there may be instances where you encounter complex transactions that require professional assistance. If you find yourself struggling to identify the correct steps to take, it may be time to consult with an accountant or bookkeeper.

Professional help can be especially valuable if you are dealing with large amounts of data, multiple accounts, or intricate financial transactions. An accountant or bookkeeper can help you identify and rectify any discrepancies in your accounts, ensuring that your financial records remain accurate and organized in the long run.

Remember, seeking expert guidance and support can save you time and money in the long run, ensuring that your business remains on track and profitable.


Congratulations! You now have a comprehensive understanding of how to unmatch transactions in QuickBooks. By following the step-by-step guide provided in this article, you can easily unmatch any transaction that requires correction, ensuring your accounts remain accurate and organized. Remember to regularly reconcile your accounts to reduce the need for unmatching transactions and seek professional help when dealing with complex transactions.

With these best practices in mind, you can confidently manage your transactions in QuickBooks and keep your accounts in order. Take the time to understand how transaction matching works and use the tools available to you to make your accounting tasks effortless and stress-free. Happy bookkeeping!


Q: How do I unmatch a transaction in QuickBooks?

A: To unmatch a transaction in QuickBooks, follow these steps:

Q: What is transaction matching in QuickBooks?

A: Transaction matching in QuickBooks is a feature that automatically matches downloaded bank transactions with existing transactions in your QuickBooks account. It helps keep your accounts accurate and organized.

Q: When might I need to unmatch a transaction in QuickBooks?

A: You might need to unmatch a transaction in QuickBooks if the match was incorrect or if you need to make changes to the transaction details.

Q: How do I unmatch downloaded transactions in QuickBooks?

A: To unmatch downloaded transactions in QuickBooks, go to the Banking tab, select the account, find the transaction you want to unmatch, click on the transaction, and then click on the “Undo” or “Unmatch” option.

Q: How do I undo matching transactions in QuickBooks?

A: To undo matching transactions in QuickBooks, locate the transaction you want to undo, click on it, and then click on the “Undo” or “Unmatch” option.

Q: How do I cancel a matched transaction in QuickBooks?

A: To cancel a matched transaction in QuickBooks, find the transaction, click on it, and then choose the option to cancel or delete the transaction.

Q: What should I do if I encounter issues with unmatching transactions in QuickBooks?

A: If you encounter issues when unmatching transactions in QuickBooks, try troubleshooting by reviewing the transaction details, checking for any related errors, or seeking assistance from QuickBooks support.

Q: What are the best practices for transaction management in QuickBooks?

A: Some best practices for transaction management in QuickBooks include regularly reconciling accounts, maintaining accurate categorization, and reviewing transactions for any discrepancies.

Q: Why is regular reconciliation important in QuickBooks?

A: Regular reconciliation in QuickBooks helps identify and resolve any discrepancies in transactions, ensuring the accuracy and integrity of your accounts.

Q: When should I seek professional help for complex transactions in QuickBooks?

A: It is advisable to seek professional help, such as from an accountant or bookkeeper, for complex transactions in QuickBooks that require specialized knowledge or expertise.

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